Vendor profile
Concentra
Concentra is one of the largest occupational health providers in the U.S., delivering injury care, physicals, and testing through its own medical centers and telemedicine, with an employer portal for scheduling, results, and compliance tracking.
Best for
Employers that prefer to outsource occupational health to a national clinic network rather than run their own software.
Deployment
Cloud / SaaS
Pricing model
Quote-based
Built-in capabilities
16 of 24 tracked
Typical fit
Strengths
- ✓Nationwide network of occupational health centers plus telemedicine
- ✓Employer portal for scheduling, results, and clearances
- ✓Broad service coverage: injury care, DOT physicals, drug testing
Things to confirm
- !Delivered as a clinical service, not software you run your own clinic on
- !Standardization can mean less workflow flexibility than a configurable platform
- !Confirm data export and API options for your own systems
Concentra pricing
Concentra uses quote-based. Like most occupational health platforms, it's quoted to your organization rather than list-priced — expect cost to scale with your number of locations, active users, and employee volume, plus the modules you switch on (for example drug & alcohol testing, medical surveillance, or an employer portal).
Concentra is delivered as cloud / saas. Ask each shortlisted vendor for a written quote that separates the core platform from add-ons, implementation, and onboarding, and confirm how pricing changes as you grow, so you can compare like for like.
We don't publish dollar figures because occupational health vendors price by quote — always confirm current pricing directly with Concentra.
Watch: Concentra overview
A product overview published to Concentra's own YouTube channel — a quick way to see the interface and positioning before you book a demo.
Read the full transcript
Concentra was founded in 1979 by a group of physicians focused on delivering quality medicine to all patients who walk through our door. So what's really behind the doors of every Concentra Urgent Care Medical Center? Well, it's more comprehensive than you may think.
Welcome to Concentra, the largest occupational and urgent care medical organization in the country. Our patients generally fall into two categories, patients who come to us for their employer for immediate treatment of workplace injuries, or for physicals and drug screens. Our goal for every visit is the same — that everyone that comes to us experiences welcoming, respectful, skillful care.
We have exam rooms and procedure rooms that allow our clinicians and medical staff to treat a broad range of injuries and illnesses. In fact, Concentra medical centers can treat most non-life-threatening cases in a more accessible and affordable way than the emergency room. Unlike many primary care offices, all Concentra locations are equipped with x-ray machines and feature state-of-the-art digital x-ray technology.
That means our patients don't have to go to multiple locations to accurately diagnose their injury or pay multiple medical bills from different doctors. We're also one of the largest providers of work-related screenings like DOT physicals for America's commercial drivers. For injuries requiring physical therapy, starting early and keeping the patient engaged with therapy exercises can often shorten the recovery time and reduce the overall cost of care.
Our medical centers include designated physical therapy areas where our doctors and therapists can work hand-in-hand with injured patients. At the heart of our medical centers is the centralized doctor station where patients and procedures are tracked and cases are documented. Concentra has put a great deal of thought and research into the ways we can help people get well and stay well.
We strive to keep our core principles tied to everything we do. We believe that patients deserve accessible, affordable care and being treated with respect.
Transcript of Concentra's overview video, published on their official YouTube channel.
Capability breakdown
Support levels are compiled from public information — verify with the vendor.
- Built-in
Occupational health records (EHR)
A purpose-built record for occupational health encounters, tied to employer and job rather than only to a patient.
- Built-in
Medical surveillance programs
Track recurring surveillance (hearing, respiratory, heavy metals, asbestos) with due dates and exposure-based cohorts.
- Built-in
Exam & test management
Capture and store audiograms, spirometry, vision, vitals, and physical exam results in structured form.
- Built-in
Injury & case management
Manage work-related injuries from intake through return-to-work, including restrictions and follow-up visits.
- Built-in
Immunization & titer tracking
Record vaccinations and titers with reminders for boosters and series completion.
- Partial
OSHA 300 / 300A / 301 recordkeeping
Maintain OSHA injury & illness logs and generate the 300A summary and electronic ITA submission files.
- Built-in
DOT / FMCSA compliance
Manage DOT physicals, CDL medical certificates, and FMCSA National Registry workflows.
- Built-in
Drug & alcohol testing
Order, collect, and track drug & alcohol tests, including random pool management and MRO workflow.
- Built-in
Respirator clearance & fit testing
Run respirator medical evaluations and record qualitative/quantitative fit-test results.
- Partial
Regulatory & audit reporting
Produce the cross-program reports auditors, clients, and leadership ask for, on demand.
- Built-in
Appointment scheduling
Book individual and bulk/event appointments (e.g., a 200-person flu or audiogram day).
- Not offered
Clinic charting & encounter workflow
Front-desk to provider to checkout workflow with protocol-driven documentation.
- Built-in
Employer / client portal
A secure portal where employers send employees, view results, and download clearances.
- Partial
Protocol & job-based rules
Define exam protocols per job, client, or exposure so the right services are ordered automatically.
- Not offered
Billing & invoicing
Generate employer invoices and/or medical claims, with service-to-charge mapping.
- Partial
HRIS / HCM integration
Sync employee rosters, departments, and status from HR systems.
- Built-in
Lab integration (HL7 / LIS)
Send orders to and receive results from reference and on-site labs electronically.
- Partial
Open API & webhooks
Documented APIs and webhooks to build custom integrations and automations.
- Built-in
Telehealth visits
Conduct and document virtual visits (e.g., injury triage, follow-ups) inside the platform.
- Partial
Mobile / employee app
Mobile access for staff and a way for employees to complete forms or view results.
- Built-in
Cloud-based SaaS
Fully hosted, browser-based delivery with vendor-managed updates.
- Built-in
HIPAA & SOC 2 posture
Documented HIPAA compliance and independent security attestation (e.g., SOC 2).
- Built-in
Implementation & onboarding
Structured data migration, configuration, and training to get live.
- Built-in
Role-based access control
Granular permissions so clinicians, billers, and employer users each see only what they should.
Compare Concentra head-to-head
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See the closest occupational health software alternatives to Concentra, ranked by fit.
Alternatives to Concentra →Frequently asked questions
What is Concentra?
Concentra — National occupational health clinic network with an employer portal.. Concentra is one of the largest occupational health providers in the U.S., delivering injury care, physicals, and testing through its own medical centers and telemedicine, with an employer portal for scheduling, results, and compliance tracking.
Who is Concentra best for?
Concentra is best for employers that prefer to outsource occupational health to a national clinic network rather than run their own software, and is most commonly evaluated by Employers & on-site clinics, Enterprise EHS, Small & growing practices teams.
How is Concentra deployed and priced?
Concentra is offered as cloud / saas with quote-based. Confirm current pricing directly with the vendor, as occupational health platforms are typically quoted to your locations and user count.
What are the best alternatives to Concentra?
The closest alternatives to Concentra include Quest Diagnostics (Employer Solutions), Enterprise Health, Axion Health (ReadySet). See the full alternatives list for capability-by-capability comparisons.
Related reading
Put Concentra in context before you commit to a shortlist.